Returns & Exchanges

At Poppy Nails, each nail set is handcrafted with care and made to order. Due to the nature of our products and hygiene standards, we do not offer returns, refunds, or exchanges. Please read the information below carefully before placing your order.

No Returns or Exchanges

All sales are final. Because our press-on nails are considered personal-use beauty items, we cannot accept returns or exchanges for incorrect size selection, change of mind, preference changes, minor color variation due to screen display, or improper application.

We kindly ask all customers to review product details and confirm their nail size before completing their purchase.

Size Confirmation Required

Choosing the correct size is the customer’s responsibility. Poppy Nails is not responsible for orders placed with incorrect size selections. We strongly recommend:

• Measuring your nails carefully using our Size Guide
• Double-checking your measurements before checkout

Quality Check & Shipping Disclaimer

Every Poppy Nails set is carefully inspected before shipment to ensure it meets our quality standards. Once an order has been shipped and handed over to the carrier, we are no longer responsible for any damage that may occur during transit.

Final Note

By placing an order with Poppy Nails, you acknowledge and agree to this policy. We appreciate your understanding and support of our small business.

Need Help?

Have questions about your order? Email us at support@shoppoppynails.com.